Farhad F. Yusifov, Jabir G. Amirkhanli

The use of ICT in government activities in different countries, the transparency and accessibility of government information, interaction between citizens and authorities, public services, citizen participation in the decision-making process, etc. characterizes e-government models. The article analyzes the concept of e-government and conducts research on the evaluation of e-government models available in the literature. Using the method of the worst-case, a multicriteria model is proposed for estimating e-government models, and empirical calculation is carried out. The main advantage of the model is the possibility of multi-criteria choice of the e-government model without performing complex calculations (pp.34-40).

Keywords:e-government, e-government maturity models, multi-criteria choice, worst-case approach.
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